VNC vs. NoMachine NX: NoMachine Wins Hands-Down

I have long-used VNC and variants (ie: TightVNC) as a way to access my Linux desktops. Comparing VNC to Windows’ Remote Desktop, I have never been happy at all with the way that VNC underperforms. This is of course due to the underlying differences in the way that VNC and RDP render screens, but that is beside the point. Mouse tracking on VNC has always been problematic; often where the mouse actually is on the screen and where VNC thinks it is does not match and you end up playing a game of missed clicks. Additionally, VNC usually lags pretty badly and mouse movement and screen redraws are painfully slow.

Luckily, I no longer have to put up with VNC as a coworker recently turned me on to NoMachine NX Free Edition for Linux.

The install on Ubuntu was absolutely painless. Installers are available in TAR, DEB and RPM formats for easy setup. Traffic is routed securely over SSH on port 22 and if you need to change the default port, that is easy too.

I have been using NoMachine NX for several months now and the program peforms optimally. I can see and work on my Ubuntu desktop remotely over a cable modem uplink and everything renders and operates as if I were at home. While I have not had much time to investigate all of the particulars of the other NX products, the company behind the product, Medialogic, seems to offer a full suite of tremendously useful products. This software just works and I will never go back to VNC. Check it out when you get a chance.

Sales are killing your business…


Can sales really kill a business? Check out my blog this week at the Central Penn Business Journal.

Have you ever thought about how discounts can actually undermine your market and ruin your chances of selling your product or service for its full value?

Two of my favorite authors, Steve Chandler and Sam Beckford, address the discount myth as Lie #5 in their easy reading book 9 Lies That Are Holding Your Business Back…: And the Truth That Will Set It Free.

If you are struggling as a business owner to figure out what your customers want or how to make money without any money, this is a great book laced with many simple and easy to follow tips. You can pick up a copy today to reveal the other 4 lies that might land you in hot water as a business owner:


Check out my blog this week at the Central Penn Business Journal.

Guerilla Marketing from AdWords guru Perry Marshall

If you want to know everything there is to know about Google AdWords and you do not know who Perry Marshall is, find out! Perry is the AdWords guru and has been perfecting and proselytizing the right way to direct market using Google AdWords for many years.

I make the introduction to Perry only because the idea I am about to relate is not my own, but one that Perry presented at an industry talk several years ago. If all of this AdWords information I have been telling you these past few weeks has peaked your interest, go to YouTube.com and you will find a plethora of valuable information in recorded talks given by Perry. Furthermore, go to PerryMarshall.com and sign up for Perry’s free e-newsletter. Be forewarned, your head might explode with exciting ideas as Perry gives concrete and real-world examples of how to make AdWords work for your business.

Are you ready? Here is the breakthrough idea that Perry proposed:

As an entrepreneur who has a business idea, you can test a market, unlock the secrets that sell in that demographic, and figure out what allows your competition to dominate without ever investing a dime in inventory or taking any major risk. The only collateral you have on the line is a few dollars each month in advertising with Google AdWords. The best part is that AdWords allows you to control to the penny how much you spend daily and you can back out at any time without losing your shirt.

This is one of those ideas that makes you smack yourself in the head for not thinking of it yourself and here it is:

Take the idea you want to market, identify your biggest competition and then buy advertising for their web site using Google AdWords. That’s right! You are going to market for the competition to find out what works before taking any risk on the concept.

Employing this strategy allows you to see what your competition’s demographic is searching for and truly interested in; in turn, this strategy allows you to see what sells and what does not.

As you perfect the advertising and draw prospects in, you can even deploy opt-in campaigns and surveys in the middle of the process, building a database of interested buyers on the way to the competition’s site. Later, you can contact these prospects directly, tell them about your improved concept and attract them away from the competition!

Read more about Google AdWords at the Central Penn Business Journal web site.

Part I & II: Owning your market with targeted advertising

Read my latest Central Penn Business Journal Articles: Part I & Part II

VoIP delivers best-value telephone service

Read my latest blog for the Central Penn Business Journal here: VoIP delivers best-value telephone service

All Abuzz with Apple News from Macworld 2008: Macbook Air and Time Capsule Unveiled

Forget the presidential race — Yesterday’s really exciting news came out of Macworld 2008 when Steve Jobs introduced the two new Apple products that will further solidify and extend the quintessential Apple brand. Macbook Air and Time Capsule are prime examples of what Apple is becoming best known for: extremely well engineered and executed products that emphasize function, embody elegant design and reduce environmental impact. In the midst of a crisis that is the revolt against adoption of Windows Vista, Apple stands to gain even more converts and valuable market share with this power play duo.

The Macbook Air addresses all of the major flaws that prevent most from adopting an ultra-portable laptop. While other manufacturers fall short with ultra-portable offerings that skimp on screen real estate, run out of battery too quickly and cramp hands with tiny keyboards, Apple has crashed the party with the largest screen, a battery that lasts 5 hours and a keyboard you can actually type on. Apple has hit a bulls eye and they know it; you can be sure that these features will be at the top of a long list that will sell the Macbook Air in obscene numbers.

Not content to simply edge out the competition, Apple is blowing the doors open with a slew of other features that make every geek drool. First, the unit weighs in at a measly 3 lbs — super light for a powerful computer by any standards. A multi-touch trackpad allows users to interact with the Macbook Air exactly the same as they do their favorite gadget, the iPod. This migration and improvement of a tremendously cool and intuitive feature from the iPod to the Macbook Air goes to show that Apple engineers know what works for users and they can transfer that knowledge between product teams.

Addressing the problem that many users see with ultra portables, Apple insures that optical media is accessible via a very cool piece of software they dub Remote Disc. This software can be loaded on Windows or MacOS, allowing a DVD or CD-ROM drive to be wirelessly shared with the Macbook Air. It remains to be seen if you need to be an administrator on a PC to load and use Remote Disc; this could be a show stopper for many corporate users.

Standard equipment of course are the MagSafe power adapter, a light-sensitive backlit keyboard and a built-in iSight camera. All of this equipment comes with a base price of $1799, which is nothing to sneeze at, but the price is still extremely competitive. Throw in the facts that the Air’s components (including display) eliminate some very harmful chemicals from the manufacturing process and can be more easily recycled and this thing practically sells itself.

Of note are a few downsides for the MacBook Air, most notable of which is the enclosed battery which makes user servicing impractical if not impossible (without marring the case and voiding the warranty). Apple is reassuring that batteries will be well-priced at a competitive $129 and free installation can be performed at any Apple retail store free of charge. Out of luck will be those unfortunate souls not close to a store and this could be a huge issue for rural users, not to mention power users who may go hours on end with no power; I, for one, carry two charged batteries with my laptop when on the road.

My biggest gripe though has to be the 4,200 RPM hard drive that comes standard with the unit. Processing power will do nothing if your system is bottlenecked waiting for I/O to complete and no manufacturer should still be using 4,200 RPM drives. To say that manufacturers are guilty of pushing faster and faster processors while refusing to address real performance issues would be an understatement, but that is for another discussion. In short, keep your eyes open for the DIY instructions on replacing your hard drive and plan on an upgrade to 7,200 RPM; your battery life will not suffer dramatically and the performance increase will be phenomenal. Solid state disk (SSD) hard drives are available for the Air, but at a very hefty sum, almost doubling the cost of the laptop.

Lastly, on a unit this thin, a full size DVI port has to be sacrificed. Those users that routinely connect to VGA, S-Video and DVI outputs will be forced to carry three separate adapters with their MacBook Air.

Time Capsule is a pretty sweet all-in-one package delivering 500 Gigabytes to 1 Terabyte of network attached storage (NAS), 802.11 a,b,g and n wireless connectivity, three wired Gigabit ethernet ports and a USB port for printers or external hard drives. Time Capsule is Mac and PC compatible. The price point on this unit is surprising, coming in at just $499 for the 1 TB model. Considering that a decent wireless n router, USB print server, Gigabit switch and 1 TB external hard drive would easily run you $450 and the fact that Apple has squeezed all of this into one package, you are bound to see the Time Capsule everywhere in a matter of months. Essentially, Time Capsule is giving you all of the software and functionality for free when you consider the cost of the hardware enclosed. Hopefully it works better overall than Time Machine and does not have some of the same issues I have been reading about the past several months.

Proprietary hardware and software is the game that Apple plays and this is not something that those of us advocating for openness in the industry are thrilled about. With the latest offerings out of Apple, we see this trend continuing. There is some hope that the tide is changing from within with the upcoming iPhone SDK due in February, but it is abundantly clear that Apple does not intend to let loose the reigns just yet and I am not convinced that there is anything wrong with that. I contend that Apple does an incredible job producing hardware and software that “just works”; integrating your Apple with Windows, Linux or other Macs is a snap in most all cases and this is exactly what the enterprise user demands. As proven with Vista, Windows becomes increasingly more difficult and annoying to integrate. As well as Linux is doing on the desktop (I am using Ubuntu now), there are still a lot of caveats and gotchas there as well. While their platform is not as open and standards-based as one might hope, Apple continues to deliver high quality products and software that play nicely with everyone else. At the end of the day, that is what sells and Apple will be doing a lot of selling in the new year.

Copilot: Free On-Demand Remote Assistance Software

I have been using Fog Creek Copilot for a few months now and I am very impressed with the software. The small Copilot download works on Windows and MacOS X, allowing on-demand remote viewing and control of another computer once a special invite code is entered on the web site. Best of all, free Copilot day passes are now available on the weekends, which lets me help friends and family without any fee.

When compared with Bomgar, Copilot is lacking a few features (like automatic reconnect on reboot and hand-off to another helper) but works just as seamlessly and costs a whole lot less for ad-hoc usage. Copilot has the huge advantage in the day pass whereas a monthly subscription or purchase of an appliance is needed to use Bomgar; this makes Copilot much more attractive to those like me that sporadically need to use software like this. Both pieces of software work much better than Windows Remote Assistance and I find them to be an excellent alternative; neither Bomgar nor Copilot falter going through tight firewalls like Windows Remote Assistance for instance and both systems are far more responsive, insuring that you can start helping immediately instead of trying to work out the glitches in the assistance software. The next time you need to remotely assist someone with PC or Mac troubles use Copilot, give yourself the advantage of controlling the remote screen, and save a ton of time and aggravation.

Feature Request: Automatic Email Attachment Check

Have you ever written an email, told the recipient to refer to the attachment and then clicked “Send” before making the attachment? I do it all the time and it probably makes me look like a giant idiot.

Would it not be great if your email client could check any outgoing email for phrases that might reference an attachment that does not exist and then warn you? Perhaps this implementation already exists as a plugin for Thunderbird, Outlook and the like? Enlighten me if you know. This seems like a feature that the Zimbra team probably already thought of; I am going to find out…

Working CallCentric.com VoIP on the Nokia E51

I got my Nokia E51 GSM cell / VoIP tonight and, thanks to user malubob on the Nokia forums, I have a working SIP voice over IP (VoIP) connection to CallCentric.com. These settings should apply to just about any S60 platform Nokia VoIP phone that you need to use on CallCentric; just remember that your phone will need to either have the SIP software built in or you will need to download some third party software.

You can reach these settings by navigating to Menu > Settings > Connections > SIP Settings:

  • Profile name: Whatever you wish
  • Service profile: IETF
  • Default access point: I used my home network
  • Public user name: 1777xxxxxxx@callcentric.com (fill in your own phone number from the CallCentric.com control panel. sip: will be automatically prepended when you exit.)
  • Use compression: No
  • Registration: Always on (or your preference)
  • Proxy server: Leave blank
  • Registrar Server address: callcentric.com
  • Realm: callcentric.com
  • User name: 1717xxxxxxx (again, your own number)
  • Password: your password to the control panel
  • Transport type: UDP
  • Port: 5060

In the Business of Breaking New Year’s Resolutions

Michele and I had a good laugh yesterday, the first day of the new year, when we realized that the local health club was… closed. I commend them for their unabashed policy of weeding out all the fakers right from the get-go. Besides, what better excuse can you have for breaking your resolution on the first day of the new year? In the realm of business strategy, closing on New Year’s Day might not be the best policy in an industry that makes a ton of money selling to overly optimistic patrons; you might want to hold up the ruse for at least the first day!